Sincronització en el mòbil del correu i xat

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1. Syncing your Email

Depending on whether you use Gmail, Outlook, or a company email, the steps are very similar.

For Android users:

  1. Open Settings: Locate the gear icon on your home screen or app drawer.
  2. Accounts & Sync: Scroll down and tap on “Passwords & accounts” or “Users & accounts.”
  3. Add Account: Tap “Add account” and select your provider (Google, Outlook, Yahoo, etc.).
  4. Sign In: Enter your email address and password.
  5. Enable Sync: Once logged in, ensure the toggle for “Sync Gmail” or “Sync Mail” is turned ON.

For iPhone (iOS) users:

  1. Open Settings: Go to the main settings menu.
  2. Mail: Scroll down and tap “Mail,” then tap “Accounts.”
  3. Add Account: Choose your email provider. If it’s not listed, tap “Other.”
  4. Credentials: Enter your email and password.
  5. Select Data: Make sure the “Mail” switch is green (active). You can also choose to sync Contacts and Calendars here.

2. Syncing Chat & Instant Messaging

Chat apps like WhatsApp, Telegram, or Slack work differently because they are tied to a phone number or a specific app account.

For WhatsApp / Telegram:

  • Download the App: Install the app from the Play Store or App Store.
  • Verification: Enter your phone number and verify it via the SMS code you receive.
  • Cloud Backup: During setup, the app will ask if you want to “Restore Backup.” Say Yes to sync your old chats from Google Drive (Android) or iCloud (iPhone).

For Work Chats (Slack / Microsoft Teams):

  1. Install the App: Download the specific app from the store.
  2. Sign In: Use your work email or the “Workspace URL” provided by your company.
  3. Notifications: When prompted, allow the app to “Send Notifications.” This ensures your chat is “synced” in real-time so you never miss a message.

3. Troubleshooting Sync Issues

If your messages aren’t appearing, check these three things:

  • Power Saving Mode: Many phones disable syncing when the battery is low to save energy. Turn off “Battery Saver” if you aren’t receiving emails.
  • Data Usage: Ensure “Background Data” is enabled for your email and chat apps in your phone settings.
  • Manual Refresh: In most email apps, you can pull down from the top of the screen to force a manual sync.

Tip: If you use a company email, you might be asked to install a “Work Profile” or a security certificate. This is normal for protecting business data.